Return And Exchange Policy
We are committed to providing high-quality products and excellent after-sale service. If you are not satisfied with your purchase or there is a quality issue, we accept return requests within 30 days of delivery.
- Email us at mymotoyou@gmail.com with your name, order number, return reason, and photos of any issues (e.g., quality problems, wrong size).
- We will send you a return address within 24 hours on business days.
- Place the item(s) in the original packaging.
- Drop off the package at your local post office.
- Once we receive your package, we will process an exchange or refund in 3days.
- Items must be unused, undamaged, and in their original packaging with all labels. Returns are accepted within 30 days of delivery. The buyer is responsible for return shipping costs.
Refunds will be issued within a week after we receive the parcel. Please assist us with tracking the return.
Return Conditions
- Items must be returned within 30 days.
- Items must be unused, undamaged, and in their original packaging with all labels.
- Contact us before returning items; returns without prior contact will not be accepted.
Exchanges
If you need a different size, color, or pattern, we offer hassle-free exchanges within 14 days of delivery, as long as the item is in stock and meets the return criteria.
Return Postage
We offer prepaid labels. Please inform us after shipping the item.
Return & Exchange Address
Contact our service team for the return address.